That presentation is a furnace puff-back: a gas burner misfires and blows soot through the duct system in a single event, distributing it to every room the ducts serve while the furnace area itself can look almost clean. The fix runs in order: the furnace is serviced and the cause corrected, the ducts are cleaned as part of the loss, and the rooms are cleaned with dry soot methods before any wet cleaning, which would smear the residue into paint and fabric. Wiping a test spot with a wet cloth is the demonstration of what not to do at scale.
Prefer to talk later? Leave your details and an independent local pro will call you back. No charge to you, no obligation.
Paloma Valley Fire Restoration is a free referral service. Submitting this form connects you with independent local contractors who provide the work.